Support
Email [email protected] and I'll get back to you. It helps to know whether you're on iPhone or Mac, and to have a screenshot if something looks wrong. Please don't send passwords.
Common questions
What do I need to use Postage?
An iPhone or Mac, an email account, and a Postage server for the app to connect to. The server is a program that runs on a computer that stays on, like a home server or one you rent online. If someone has set one up for you, they'll give you a code to scan.
The server is the Sorting Facility, run with Docker Compose on a box that stays on, such as a home server, NAS or small VPS. The app reaches it over Tailscale, or through an optional Cloudflare Tunnel. Setup steps will be in the repository's README when it's published.
If you'd like to try Postage but don't have a server, email me and we can work something out.
How do I connect the app to a server?
The person who runs the server makes a connection code. Scan it when the app first opens. To add another iPhone or Mac later, go to Settings, then This server, then Another Device.
Which email accounts work?
Gmail, and most others, including iCloud and accounts on your own domain. Add them in Settings under Mailboxes.
Gmail signs in with Google OAuth. Other accounts need IMAP with a password or app password, and SMTP for sending.
Why does Gmail keep asking me to sign in again?
Until Google finishes reviewing Postage, it signs you out after seven days. Go to Settings, choose the Gmail account and tap Sign In Again.
Will Postage delete or send email on its own?
No. It moves and labels mail, and you can undo any move from History. It never permanently deletes anything, and nothing is sent until you tap Send.
Do I have to use AI?
No. Sorting works without it. Drafting replies only shows up if the person running your server has connected a model.
How do I delete my data?
Go to Settings, then This server, then Leave This Server. That deletes what Postage kept for you on the server and signs out the device. Your email at Gmail, iCloud or wherever it lives isn't touched. The privacy policy has more detail.
I think I found a security problem.
Please email [email protected] with "Security" in the subject, and hold off on sharing details publicly until it's fixed.